FAQs

As we operate on a print on demand basis, items can take a little longer to be despatched. All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. If for any reason you have not received dispatched notification within this time please contact us using our contact form.

We would hope that because of the quality of our products there is no need for our customers to return them. However we understand that from time to time you may want to return your items. For returns, your normal statutory rights apply which can be viewed in our full returns policy.

We use a partner company to recycle all our garments into new ones.

Remill is a technology and service designed to keep good material in use and flowing. Material is recovered and remanufactured into new products.

When items wear out, customers scan a QR code on the label to send them back. In return, they get store credit to spend on the future purchase of a circular economy product.

You can also send back any 100% cotton items from your wardrobe to our Remill partner at remillfibre.com (excluding denim and underwear) and we will remake it into new clothing, giving you credit on their store in return.

Yes we do! Sustainability is at the heart of our brand. All our packaging is either plastic free or made using a biodegradable alternative.

We ship to most countries worldwide. You can view the full list of countries we can ship to in the checkout when placing your order, but we've added them below for you too!

Countries we ship to currently (subject to change):

Algeria

Andorra

Armenia

Australia

Austria

Belgium

Bulgaria

Canada

Croatia

Czech Republic

Denmark

Estonia

Falkland Islands

Faroe Islands

Finland

France

Georgia

Germany

Gibraltar

Greece

Greenland

Guernsey

Hungary

Iceland

Ireland

Isle of Man

Israel

Italy

Japan

Jersey

Latvia

Lithuania

Luxembourg

Malta

Monaco

Netherlands

New Caledonia

New Zealand

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

Turkey

United Kingdom

United States

If your country isn't showing in the list, sadly, we cannot ship to this location.

In a very small number of cases where we are unable to ship to a country, it's normally due to the ability of our couriers or payment processing partners in that territory, or the availability of other services that we require to operate in that country effectively.

The list of countries we ship to may change, and the general trend is towards increasing the number of countries that we ship to.

We are unable to offer to ship to a country on a one-off basis, or change territories by request.

We make every attempt to validate the shipping address provided at checkout to ensure it is a valid UK postcode. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be cancelled and refunded.

Archetype Accessories will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

• We charge a flat rate of £4.00 (incl VAT) on all UK deliveries. This covers the cost of packaging and a UK Royal Mail standard delivery service.
  
• EU Standard £7.00 (5-7 days) *All EU deliveries are tax paid and there is no customs duty for orders under €150
  
• International £7.50 (5-7 days)

Customers are responsible for all postage and packaging on item returns. We will however refund the full purchase price including the cost of the original delivery if your item is unsuitable or arrange for an alternative to be sent out free of charge. Please read our full refunds and returns policy for further information.

We take the procurement of sustainable products extremely seriously. We source all our apparel range from our manufacturing partners; Teemill. Teemill is an award winning circular design manufacturing chain. All their products are made from certified organic cotton, powered by renewable energy and every product is designed to come back to their manufacturing houses when it’s worn out. They then remake these items into their recycled cotton range. By ensuring we have one certified sustainable manufacturer in our apparel supply chain, we can ensure that all our apparel range is part of a closed loop sustainable cycle.

Learn more about their award-winning sustainability.

All our apparel items are made using organic cotton grown in monsoon heavy regions of India. We use a partner manufacturer Teemill to manufacture our apparel range. They own their entire supply chain, from fibre to re-fabrication. This ensures consistency and transparency throughout the supply chain. Their commitment to sustainability has won them awards for innovation and they are committed to adhering to a variety of industry standards and accreditations.

Find out more on their sustainability page.